The China Quality Miles Promotion Association reminds consumers:
May is the peak season for renovations, and many consumers plan to take advantage of the Golden Week holiday to properly renovate their new home. However, after the long holiday of each year, it is the peak period of furniture complaints. Yesterday, Wang Yongjiang, Minister of Propaganda Department of China Quality Miles Promotion Association reminded consumers that buying furniture must have a contractual awareness.
"I bought a set of sofas for 20,000 yuan last year. When I bought it, I clearly wrote about life-long maintenance. Last year, there was some skewing problem on the back of the sofa. I found a place to sell furniture. As a result, the manufacturer had to charge me for 500 yuan. The reason is that lifetime maintenance does not mean free maintenance for life." Ms. Wang, an angry consumer, told reporters.
In recent years, with the improvement of consumers' awareness of rights protection, some problems that were originally hidden in the purchase of furniture have gradually surfaced. Wang Yongjiang, director of the Propaganda Department of China Quality Miles Promotion Association, reminds consumers that they must have contractual awareness to buy furniture. After a problem occurs, you can “counter†from the following four aspects:
One is to see through false propaganda. Some sales people blow up the goods, and once the consumer buys the goods and finds that they are not in line with the promise, the salesperson will come to face and not accept the account.
The second is to prevent sellers from signing contracts when selling stocks, and only use a paper receipt to send consumers to evade responsibility. If this happens, consumers must take precautions. If you can't negotiate properly, you can change to another one.
Third, be careful that the merchant does not fill out the contract according to the specifications. Some merchants shun the contract when filling out the contract, and do not fill in some important terms, such as product quality, environmental protection standards, liability for breach of contract, etc., or ambiguously, leaving a good way for disputes. There are many complaints in this regard, and some merchants play word games. Even after a lawsuit, it is difficult to tell. Therefore, consumers should talk to the business one by one and complete the text.
Finally, when signing a contract, consumers must pay attention to the market certification chapter of the contract. Some contracts without a market certification chapter are difficult to distinguish the authenticity of their source. In the event of a dispute, consumers will only suffer from dumb losses.
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