1. What is a mobile card?
A: China Mobile's mobile card products are based on the functions of attendance management, access control management, internal payment, on-site information, network management, parking management, conference management, corporate secretarial, etc., and also have enterprise management tools for internal information application. Convenient for the daily use of the company through the mobile phone card.
2. Why does the mobile card business acceptance have to be done with an ID card?
A: Hello, because the mobile card RFID-SIM card supports direct consumption, in order to protect your money security, you must use a valid ID card.
3. Why can't my mobile phone use the mobile card RFID-SIM card?
A: At present, some brands and models of mobile phones cannot support all functions of RFID-SIM card. Before applying for business, please check with your account manager to see if your mobile phone model supports RFID-SIM card.
4. What is the difference between a mobile card RFID-SIM card and a traditional one card?
A: The difference between the traditional card and the mobile card is as follows:
(1) in use
The traditional card can only be used by one company or unit. It is not possible to make a voice call. The card is set up with multiple “cardsâ€, which can be used in many units such as your unit, residential community, club, etc. With voice function, convenient communication traditional card is a "blind card", the user can not see the information inside the card, and can not operate the card. The user can check the card information through the phone menu, and can operate the card accordingly. The traditional card access control or attendance system on the traditional card often has a single function. The internal customers of the unit have a wide variety of cards, which cannot be mutually versatile. The mobile card business uses a mobile sim card to integrate access control, attendance, internal consumption and other functions, reducing the number of cards. Since the mobile phone is an indispensable item for personal carrying, the use of the mobile card business closely integrated with the mobile phone will bring great convenience to the customer.
(2) on the service
The traditional card access control or attendance system exists separately and cannot be combined with other application systems within the unit. There is a lack of function. There is a unified management platform for the card (for the ADC business) or the unit's own background management system (for the MAS service). The platform can perform data query, statistical analysis and other traditional card access control or attendance systems often have difficulty in upgrading. If you need to add functions, you need to update the system, etc. Mobile card based on the mobile company's service system, mobile card business has a perfect "nanny" after-sales service Simple function customization, simple upgrade, traditional card function is fixed, single use, and limited. The application module and the device are single-matched and cannot meet many requirements. The mobile card has a fixed function and a wide range of applications. The application modules and devices can be developed and applied according to the unit requirements.
(3) in management
In the traditional card, the case of lending or replacing a card is limited to one company or unit;
Mobile card mobile phone can effectively eliminate the loopholes of card punching or card lending to others. Traditional card without mobile communication network support, can not air card, recharge and other mobile card support air card and air recharge, etc., improve management efficiency, flexible and convenient, customer perception Better traditional card enterprise system entry information is more complex, enterprises can register by employee communication number
(4) on security
The traditional card uses the M1 (Mifare one) card, which is easy to be cloned and cloned. The security of the user information is not guaranteed. The RFID-SIM card is a CPU card and supports two-way authentication. The traditional card with the high security that the M1 card does not have is lost. After that, it can't be reported. Only the new card can be replaced by the manufacturer. If it is inconvenient to lose, you can use the mobile service hotline to use the password to stop the communication and stop it, so as to prevent others from stealing. In the mobile company's business outlets to make up the card, easy to replace, convenient and fast Mobile card is only a card, easy to ignore, easy to lose the phone is more likely to cause users to pay attention, and carry it, not easy to lose
5. Which brands can China Mobile's card business be opened for? Can non-Chinese mobile users use it?
A: As long as your organization has subscribed to China Mobile's card business, whether you are a global channel, a dynamic zone, or a Shenzhouxing user, you can open a radio SIM card. Non-Chinese mobile users cannot use the mobile card business, but China Mobile A traditional IC card will be provided instead.
6. If the group customer does not access the platform, can the card be used?
A: It can be used, but it is not recommended. It is not convenient to manage and cannot receive data from the platform.
7. What are the components of the RFID-SIM card?
A: The RFID-SIM card consists of two parts, one is an RF card, and the other is a traditional SIM card.
8. What should I do if I have deducted the funds from the card because of the wrong operation of the cashier when paying?
A: The previous operation can be revoked on the consumer machine and your amount will be refunded.
9. After replacing a card, will it affect the normal call or SMS function?
A: Replacing the one-card mobile phone RFID-SIM card will not affect the user's normal mobile phone call, SMS, Internet access and other services.
10. Why can't my mobile phone use the mobile card RFID-SIM card?
A: At present, some brands and models of mobile phones cannot support all functions of RFID-SIM card. Before applying for business, please check with your account manager to see if your mobile phone model supports RFID-SIM card.
11. Is there any restriction on the amount of the card?
A: The internal consumption of the mobile card RFID-SIM card is determined by the company itself.
12. How to use the mobile card RFID-SIM card to pay?
A: You can use the one-card RFID-SIM card to pay within your own company. When the staff prompts you to swipe the card, you only need to brush it at the designated card of the POS machine.
13. Is there a valid period limit for the mobile card RFID-SIM card balance?
A: The validity period of the mobile card RFID-SIM card balance is set by the internal administrator of the enterprise.
14. Why do I go to some places to consume, POS machine prompts IC card no application?
A: Because you are using a mobile card consumer application, the app can only be consumed within the enterprise.
15. How can I check my RFID-SIM remaining spending balance?
A: You can check the STK menu. At the same time, you can also check the card balance on the consumer POS machine.
16, using RFID-SIM card consumption, is the phone number for this number?
A: No, the phone bill account and the card account are independent. The voice call is used for voice calls. The balance of recharge within the company is not used when the company spends money in the enterprise.
17. How do I recharge my RFID-SIM?
A: You need to recharge on the company's designated recharge machine.
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