The weather is picking up and the home improvement industry is gradually entering the peak season. There is a separate name for home decoration - "sorry engineering." Recently, the reporter learned from the Jiangsu Provincial Consumer Protection Committee: Last year, the total number of complaints about home improvement and building materials consumption in the province remained high, reaching more than 1,000 pieces. Among them, quality, contract and price consumption disputes were ranked in the top three in the complaint list, among which quality disputes once again “topped the listâ€, accounting for 74% of the total complaints in the industry. The reporter interviewed relevant people and listed the traps encountered in the home improvement.
Trap one:
Report low budget bills, increase price through construction increase
Zhang and his wife bought a new house. After repeated comparisons, the two chose a branded home improvement company that offered relatively cheap offers. At the start of the work, the couple found that the actual materials used in the project were much higher than the budget list, the wires were doubled, the paint was more than 10%, and the materials needed to be paid extra, so that the couple shouted.
Expert advice: Carefully check whether the renovation project has been fully included in the budget. The drawings should be consistent with the budget when signing the contract. If necessary, the contract budget list can be agreed: “In the case of fine-tuning the design scheme, the actual materials and budget are allowed to be 5 % deviation, exceeding the range to refuse payment."
Trap two:
Collusion with material suppliers, raise material prices and get rebates
Ronaldinho is ready to decorate, the designer of the signing company tells him that the company can purchase materials, not only good quality, but also get the wholesale price. However, Ronaldinho found that some of the materials recommended by the designer were even more expensive than the mall.
Experts' tricks: Some designers use the rebate to “sell the materials for the convenience of customers†and collude with the dealers to raise the price. So after listening to the designer's recommendation, don't blindly believe that it is best to carefully record the recommended material type and price, and go to the market to check it out.
Trap three:
Concealed projects cut corners, homeowners pay more
When Mr. Yu signed the decoration contract, he pointed out that the wall paint had to use a brand of paint. However, in the actual construction, the original 420 yuan primer was transferred to a 120 yuan a bucket of topcoat. This paint is used as a primer and is neither anti-alkali nor moisture-proof. After the completion of the stay, Mr. Yu’s wall quickly blistered and peeled off. In addition, cabinets, wardrobes and other wood products and the wall interface also began to black out due to the lack of moisture treatment.
Expert advice: For details and concealed projects, the owner must specify the process requirements in the signing of the contract, and on-site supervision. If you have the conditions, you can hire a third-party supervisor. After the completion of the work, please ask the professional to check the acceptance. Do not let the decoration company be both a referee and an athlete.
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